Privacy Policy
This Privacy Policy governs the manner in which Syncitt collects, uses, maintains, and discloses information collected from users ("User") of the Syncitt website and services. This Privacy Policy applies to the website and all products and services offered by Syncitt.
1. Information Collection
We may collect personal identification information from Users in various ways, including when Users visit our website, register on the website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for their name, email address, mailing address, phone number, and other relevant information. Users may, however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
2. Information Usage
Syncitt may collect and use Users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3. Protection of Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, username, password, transaction information, and data stored on our website.
4. Cookies and Tracking Technologies
Our website may use "cookies" and other tracking technologies to enhance User experience. Cookies are small text files that are placed on the User's computer or device to collect information about their browsing activities. These technologies allow us to analyze trends, administer the website, track Users' movements around the site, and gather demographic information. Users can choose to disable cookies or set their browser to alert them when cookies are being sent, but please note that some parts of the website may not function properly without cookies.
5. Sharing of Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes of data analysis, marketing, or improving our services.
6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information from our systems.
7. Third-Party Services
Syncitt may use third-party services and applications to enhance the functionality of our website or to provide specific services. These third-party services may have their own privacy policies, and we recommend that Users review the privacy policies of those services before providing any personal information.
8. Changes to this Privacy Policy
Syncitt has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to review this page periodically for any changes. By using our website, you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
9. Your Consent
By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@syncitt.co.za.
Last Updated: 3 July 2020